Dubai’s Nol Card is a convenient smart card used for paying public transport fares on the Dubai Metro, buses, trams, and even for parking, taxis, and select retail outlets. Whether you’re a resident or a tourist, keeping track of your Nol card balance is essential to avoid any disruptions while traveling.
Here’s a simple step-by-step guide on how to check your Nol balance using different methods.
✅ Method 1: Check Nol Balance Online via RTA Website
The most popular and reliable method is through the official RTA website.
Steps:
- Visit the RTA Nol Balance Checker.
- Scroll to “Check your Nol balance.”
- Enter the Nol tag ID (located on the back of your Nol card – typically a 10-digit number).
- Click on “Check” or “Search”.
- Your balance, recent transactions, and validity will appear.
📱 Method 2: Use the RTA Dubai App
The RTA Dubai mobile app is a handy tool for everything related to public transport in Dubai, including Nol card balance tracking.
Steps:
- Download the “RTA Dubai” app (Available on iOS & Android).
- Open the app and go to the Nol section.
- Tap “Check Nol Balance”.
- Enter your Nol card’s tag ID.
- Your balance and card details will be displayed.
🏧 Method 3: Check Nol Balance at Metro Station Machines
If you’re already on the go, you can check your balance at:
- Ticket vending machines
- Top-up machines
- Metro station ticket counters
Just tap your card on the reader, and your current balance will be shown on-screen.
🤳 Method 4: Via Nol Pay App (For NFC-enabled Phones)
If your phone supports NFC (Near Field Communication), you can check your Nol card balance directly using the Nol Pay app.
Steps:
- Download the Nol Pay App.
- Enable NFC on your phone.
- Tap your Nol card on the back of your phone.
- The app will automatically read and show your balance.
📞 Method 5: Call RTA Customer Service
You can also call RTA’s customer support at: 800 90 90 (24/7 support)
Provide your Nol tag ID, and the representative will inform you of your current balance and validity.
Final Tip: Keep Your Nol Card Topped Up
To avoid fines or travel interruptions:
- Always check your balance before commuting.
- Minimum balance of AED 7.50 is needed to start a metro or bus trip.
- Top up easily online, via the app, or at any metro station.
Have Questions?
If you have any issues with your Nol card or balance, contact RTA support or visit your nearest RTA Customer Happiness Center.
Stay smart, travel smooth.
Checking your Nol card balance has never been easier!